We have been doing this for nearly thirty years and have built a reputation as a first-rank supplier to museums, galleries, archives, artists and photographers, and private collectors in Canada and beyond.

Why you should buy from us   First and foremost, because of the quality of our cases. For nearly thirty years, we have focused on perfecting the museum-quality print case. The result is the superb quality of the cases we manufacture today.

And secondly, because of the service and value you'll get from us. Large orders for museums or a single case for the collector, standard sizes or custom - we handle them all as a matter of course. And at a price that is possible only by selling directly to you with no intermediaries.

ORDERING INFORMATION

We do not have the facility to process online orders from this website.

CALL US TOLL-FREE   The easiest way to order is by calling us toll-free at 1-800-976-9909 after browsing the site and making your selection. Please have your credit card information ready. We suggest you print out the website page for each product you're ordering as a handy reference.

ORDERING BY PURCHASE ORDER    We welcome purchase orders from institutions and companies. Please contact us by phone (toll-free at 1-800-976-9909), e-mail, fax (at (613)283-1995) or mail at our address listed at the bottom of this page for further information.

PAYMENT INFORMATION

CURRENCY    All prices on this website are in Canadian dollars.

METHOD OF PAYMENT    We accept payment by Visa and Mastercard credit cards for telephone orders. If you wish to order by mail, we also accept cheques. (Our mail address is listed at the bottom of this page.) Please note that for cheque payment, your order will be held until the cheque clears.

YOUR PRIVACY    We never make our customer lists available to anyone. We feel privileged by our relationship with you our customer, and we feel bound by the trust you place in us. You can rest assured that in dealing with us your name will never be passed on to a third party.

SHIPPING INFORMATION AND CHARGES

FOR ORDERS WITHIN THE CONTINENTAL USA,  we ship by ground courier where possible, and our shipping/handling charge is 15% of your total order amount (before taxes) with a minimum of $20.00. Larger orders on pallets are shipped by truck transport, and the shipping/handling charge will in most cases be less than 15%; we will contact you immediately upon receiving your order with a quote for the shipping charge. NOTE THAT OUR PRICES ARE IN CANADIAN DOLLARS, MEANING BIG SAVINGS FOR YOU!

FOR INTERNATIONAL ORDERS (outside Canada and continental USA),  we ship via insured air service, or by ocean freight for larger orders. We will quote the shipping and handling charges to you when we receive your order. No charges will be made to your credit card until we have contacted you with the amount and have received your approval. NOTE THAT OUR PRICES ARE IN CANADIAN DOLLARS, MEANING BIG SAVINGS FOR YOU!

OUR GUARANTEE

Your complete satisfaction is guaranteed by our money-back return policy.

It's simple: If for any reason you are unhappy with the goods you purchase from this website, return them to us in new condition, within 15 days of receiving them, for an exchange or refund. Please note that in case of a refund, the shipping/handling charge will not be refunded. Please note also that cases in custom sizes are not returnable or refundable.

In the case of items you receive damaged in transit, please make a note of the damage specifics on the delivery slip you are asked to sign, save the packaging materials, and call the carrier to report the damage. Then call us at 1-800-976-9909 for return authorization and instructions.

WE GUARANTEE YOU'LL BE SATISFIED!